It fills us with pride that Q5 CNC turret punching machines are also sold to customers as far away as New Zealand – to Escea, for example, a specialist in smart gas fireplaces for indoors as well as outdoors. If this customer also sings its praise in a blog post on its own website, then we feel confirmed in our status as a global player.
According to Sales Executive Kurt Bossuyt, the fact that Haco spares neither expense nor effort to personally advise customers and to provide all necessary service was a determinative factor, even if it means travelling to distant New Zealand to do so. “It is a long flight to Dunedin – you are travelling the whole day. But we are happy to do that for our customers. Our technician Frederique also trained the local operator of the machine in great detail, and furthermore we now provide advice for operation and maintenance through interventions via the Internet – Haco’s online service, if you will.”
We also sounded out Kurt Bossuyt concerning…
Escea appreciated the fact that they could purchase directly from the manufacturer, Haco, and did not have to go through an agent.
The fact that Haco runs an office in Melbourne was interesting to Escea. This also meant for them only a two-hour time difference for talking with the supplier.
At Haco, we try to inform the customer as well and as clearly as possible. Escea was very satisfied with the presentation delivered by the two-man sales team.
For the Q5, Haco put together a somewhat longer video that literally demonstrates nearly everything it can do. Seeing is believing!
Haco offered the most competitive package.
1. The Q5 can handle folds up to 75mm flange height. This is a unique capability of the machine that Escea will certain use in future.
2. The Q5 can boast of its 3,000mm X-axis, so that much less repositioning is required.
3. The Q5 is much more powerful.
Escea is convinced of the punching power of the Q5 CNC turret punching machine. If your appetite for information is not yet satiated, then make sure to read one of our articles with 5 FAQs and answers about punching machines and the article on why the Haco Q series are truly the machines for the 21st century.
VIDEO. A view of the Escea Workshop